PC shutting down unexpectedly2021-04-20T09:28:41+01:00
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I’m getting this error under my event viewer. It happens every hours. How can I fix it?


 

Initialization failed because the driver device could not be created. Use the string “CCD9AC87B29E” to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the  Globally Unique Interface Identifier (GUID) if NetBT was unable to  map from GUID to MAC address. If neither the MAC address nor the GUID were  available, the string represents a cluster device name.

 

 <System>
  <Provider Name=”NetBT” />
  <EventID Qualifiers=”49152“>4311</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime=”2021-04-14T15:37:31.3658638Z” />
  <EventRecordID>12158</EventRecordID>
  <Correlation />
  <Execution ProcessID=”4” ThreadID=”588” />
  <Channel>System</Channel>
  <Computer>DESKTOP-E67C0QA</Computer>
  <Security />
  </System>
 <EventData>
  <Data />
  <Data>CCD9AC87B29E</Data>
  <Binary>000000000200320000000000D71000C011010000250200C001000000000000000000000000000000</Binary>
  </EventData>
  </Event>
Initialization failed because the driver device could not be created. Use the string “CCD9AC87B29E” to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the  Globally Unique Interface Identifier (GUID) if NetBT was unable to  map from GUID to MAC address. If neither the MAC address nor the GUID were  available, the string represents a cluster device name.
 <System>
  <Provider Name=”NetBT” />
  <EventID Qualifiers=”49152“>4311</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime=”2021-04-14T15:37:31.3658638Z” />
  <EventRecordID>12157</EventRecordID>
  <Correlation />
  <Execution ProcessID=”4” ThreadID=”288” />
  <Channel>System</Channel>
  <Computer>DESKTOP-E67C0QA</Computer>
  <Security />
  </System>
 <EventData>
  <Data />
  <Data>CCD9AC87B29E</Data>
  <Binary>000000000200320000000000D71000C013010000250200C000000000000000000000000000000000</Binary>
  </EventData>
  </Event>
The Server service terminated with the following error:
A system shutdown is in progress.
 <System>
  <Provider Name=”Service Control Manager” Guid=”{555908d1-a6d7-4695-8e1e-26931d2012f4}” EventSourceName=”Service Control Manager” />
  <EventID Qualifiers=”49152“>7023</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime=”2021-04-14T15:37:31.3708682Z” />
  <EventRecordID>12159</EventRecordID>
  <Correlation />
  <Execution ProcessID=”956” ThreadID=”6464” />
  <Channel>System</Channel>
  <Computer>DESKTOP-E67C0QA</Computer>
  <Security />
  </System>
 <EventData>
  <Data Name=”param1“>Server</Data>
  <Data Name=”param2“>%%1115</Data>
  <Binary>4C0061006E006D0061006E005300650072007600650072000000</Binary>
  </EventData>
  </Event>
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Have a look at this article, it may explain your problem in detail.

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