FAQ2021-02-26T09:55:43+02:00

FAQs

We know that you may have some unanswered questions, so we took the liberty of answering the frequently asked ones.

How to Remove Virus from Mac2021-02-23T16:49:33+02:00

This video will show you how to remove a virus from your Mac:

 

How to Remove Virus from iPhone2021-02-23T16:51:29+02:00

This video will show you how to remove a virus from your iPhone:

 

How to fix Mac No Sound2021-02-23T16:44:09+02:00

This video will show you how to fix the problem of having no sound on your Mac:

 

How to Backup Mac2021-02-23T16:41:45+02:00

This video will show you how to backup your Mac:

 

How to fix Mac Bluetooth not available2021-02-23T16:38:33+02:00

This video will show you how to fix Mac Bluetooth not available:

 

Backup Thunderbird Email2021-02-23T16:35:08+02:00

This video will show you how to backup Thunderbird email on PC:

 

Apple Mail Backup2021-02-23T16:36:12+02:00

This video will show you how to perform an Apple Mail backup on Mac:

 

Recover Deleted Files on Mac2021-02-23T16:36:17+02:00

This video will show you how to recover deleted files on Mac:

 

How to backup Gmail emails2021-02-23T13:57:10+02:00

This video will show you how to backup Gmail emails:

 

How to setup Nordlocker Cloud Storage2021-02-23T13:53:35+02:00

This video will show you how to setup and use Nordlocker Cloud Storage:

How to compress and unzip files with WinRAR2021-02-23T13:53:08+02:00

This video will show you how to manage compressed files with WinRAR:

Windows 10 Hidden Features & Useful Tips2021-02-23T13:53:07+02:00

This video will show you the most important and hidden features that come with Windows 10:

How to Install Windows from USB drive2021-02-23T13:52:54+02:00

This video will show you how to setup Windows 10 via a USB drive:

How to increase your internet speed by 20%2021-02-23T13:52:51+02:00

This video will show you how to increase your internet speed by up to 20% in Windows 10:

How to transfer from iPhone to Android2021-02-23T13:52:49+02:00

This video will show you how to transfer your stuff from iPhone to Android:

How to install Google Chrome on Windows 102021-02-23T13:52:43+02:00

This video will show you how to setup and use Google Chrome on Windows 10:

How to fix high CPU usage on your Mac2021-02-23T17:04:31+02:00

This video will show you how to fix high CPU usage on Mac:

https://www.getatechie.net/slow-mac-cpu-g1

How to speed up your Mac’s performance2021-02-23T13:51:56+02:00

This video will show you how to improve performance on your Mac device:

https://www.getatechie.net/improve-mac-performance-g1

How to install Steam on Windows 102021-02-23T13:51:56+02:00

This video will show you how to setup and use Steam on Windows 10:

How to fix high memory usage on your Mac2021-02-23T13:51:45+02:00

This video will show you how to fix high memory usage on your Mac:

https://www.getatechie.net/slow-mac-memory-g1

How to speed up your iPhone & iPad2021-02-24T09:00:22+02:00

This video will show you how to speed up your iOS devices:

https://www.getatechie.net/slow-iphone-g1

How to mirror your Android device to a TV2021-02-23T13:50:44+02:00

This video will show you how to mirror your Android device to a TV:

How to fix your webcam not working on Mac2021-02-23T13:50:56+02:00

This video will show you how to solve most common Mac webcam issues:

https://www.getatechie.net/mac-webcam-g1

Android 10 Features and Major Changes2020-12-14T09:52:53+02:00

This video will show you the most recent updates and features that come with Android 10:

How to use Google Pay – Use your phone to make purchases2020-12-14T09:58:46+02:00

This video will show you how how to use Google Pay. It includes the following:

Android Tips & Tricks: Master Android OS2020-12-14T09:53:44+02:00

This video will show you how some useful tips and tricks for your Android device:

Android 11 Features and Major Changes2020-12-14T09:53:54+02:00

This video will show you the most recent updates and features that come with Android 11:

Remove Bloatware Android: Uninstall Crapware on Android2020-12-14T09:54:06+02:00

This video will show you how to stop unnecessary battery drain and increase your battery life on Android:

How to Fix Games Crashing on Windows 102020-12-11T10:11:13+02:00

This video will show you how to fix games crashing on Windows 10:

How to Block Junk Email in Outlook 20132020-12-11T10:11:05+02:00

This video will show you how to block unwanted junk email in Outlook 2013:

Remove Browser Hijacker in Windows 102020-12-11T10:10:54+02:00

This video will show you how to remove a browser hijacker from Windows 10:

How to Easily Secure Your Webcam Device2020-12-11T10:10:47+02:00

This video will show you how you can easily secure your webcam:

Ease of Access Windows 10: Make Windows easy to use2020-12-11T10:10:39+02:00

This video will show you how to use the Ease of Access settings in Windows 10:

Headset Mic Not Working Windows 10? Try this Solution2020-12-11T10:10:29+02:00

This video will show you how to setup a headset and mic if they’re not working in Windows 10:

How to Backup Android Phone to PC in Windows2020-12-14T09:54:16+02:00

This video will show you how to quickly backup any Android phone to PC:

How to Uninstall Windows 10 Apps & Other Bloatware2020-12-11T10:10:05+02:00

This video will show you how to properly uninstall apps on windows 10 that came with the device:

How to Secure your iPhone and other iOS Devices2020-12-14T09:59:28+02:00

This video will show you how to secure your iOS device:

How to Turn Off Tablet Mode in Windows 102020-12-11T10:09:50+02:00

This video will show you how to switch between Desktop and Tablet mode in Windows 10:

Desktop Icons Missing in Windows 102020-12-11T10:03:21+02:00

This video will show you how to fix missing or hidden desktop icons in Windows 10:

How to Transfer Photos from Android to PC2020-12-14T09:54:26+02:00

This video will show you how to transfer photos and videos from Android to PC.

Bitdefender Free Antivirus for Windows 102020-12-11T10:03:02+02:00

This video will show you how to install and configure Bitdefender Antivirus 2020 on Windows 10:

How to Block Ads in Websites on Windows 102020-12-11T10:02:54+02:00

This video will show you how to block ads on Websites:

How to Install NET Framework on Windows 102020-12-11T10:02:47+02:00

This video will show you how to install .NET Framework 3.5 on Windows 10:

File Sharing Over a Network in Windows 102020-12-11T10:02:40+02:00

This video will show you how to share files over a network in Windows 10:

Java Runtime Environment in Windows 102020-12-11T10:02:29+02:00

This video will show you how to update and install the Java Runtime Environment on Windows 10:

How to Password Protect Folder Windows 102020-12-11T10:02:14+02:00

This video will show you how to protect your folder with a password batch file in Windows 10:

How to Upgrade to Windows 10 from Windows 72020-12-11T10:02:06+02:00

This video will show you how to upgrade from Windows 7 to Windows 10:

Page File Size: How to adjust your Windows Page File2020-12-11T10:01:52+02:00

This video will show you how to properly set the Windows 10 paging file for optimal performance:

Email Scams And How to Identify Them2020-12-11T10:01:45+02:00

This video will show you how to correctly identify phishing attacks and other email scams:

How to Install Mozilla Thunderbird for Windows 102020-12-11T10:01:35+02:00

This video will show you how to install Mozilla Thunderbird in Windows 10:

Media Player Cannot Play File: Missing Codecs2020-12-11T10:01:26+02:00

This video will show you how to play incompatible or unsupported media files like .mkv and .hdmov in Windows 10:

How to Setup Cortana Personal Assistant on Windows 102020-12-11T10:01:12+02:00

This video will show you how to setup Cortana on Windows 10:

Screen Brightness Windows 10 Issues & Fixes2020-12-11T10:01:02+02:00

This video will show you how to fix screen brightness not changing:

How to Clean The Registry in Windows 102020-12-11T10:00:54+02:00

This video will show you how to clean your registry in Windows 10:

How to Remove Malware from Windows 102021-02-19T17:35:24+02:00

This video will show you how to quickly remove malware from Windows 10:

How to Activate Windows 10 and Getting Help with any Issues2020-12-11T10:00:39+02:00

This video will show you how to activate Windows 10 and getting help with any issues:

Remove Windows 10 Bloatware: Windows10Debloater2020-12-11T09:57:27+02:00

This video will show you how to uninstall and remove Windows 10 bloatware:

Printer Drivers for Windows 10: How to Setup Your Printer2020-12-11T09:57:17+02:00

This video will show you how to correctly configure and install printer drivers for Windows 10:

Clone Hard Drive or SSD in Windows 102020-12-11T09:56:59+02:00

This video will show you how to clone your data to a new hard drive or SSD in Windows 10:

Parental Controls Windows 10: Family Safety2020-12-11T09:56:49+02:00

This video will show you how to correctly configure user accounts and parental controls in Windows 10:

Windows Firewall: How to Block Applications from the Internet2020-12-11T09:56:37+02:00

This video will show you how to use Windows Firewall to block programs:

Touchpad Not Working? Solutions for Windows 102020-12-11T09:56:22+02:00

This video will show you how to fix the laptop touchpad and mouse if it’s not working in Windows 10:

 

How to Maximize Laptop Battery Life Windows 102020-12-11T09:56:15+02:00

This video will show you how to maximize laptop battery life on Windows 10:

 

How to Delete Undeletable Files & Folders in Windows 102020-12-11T09:56:06+02:00

This video will show you how to delete undeletable files and folders in Windows 10:

How to Prevent Ransomware on Windows 102020-12-11T09:55:53+02:00

This video will show you how to prevent ransomware from infecting Windows 10:

Restore Windows 10 to Factory Settings2020-12-11T09:55:43+02:00

This video will show you how to restore windows 10 to factory settings:

How to Fix Microsoft Store Windows 102020-12-11T09:55:30+02:00

This video will show you how to diagnose and fix Microsoft Store on Windows 10:

Bad System Config Info: Blue Screen of Death2020-12-11T09:55:22+02:00

This video will show you how to fix “BAD SYSTEM CONFIG INFO”:

USB Ports Not Working in Windows 10 Solution2020-12-11T09:54:56+02:00

This video will show you how to fix broken or faulty USB Ports that are not working in Windows 10:

How to Update Windows 10 OS to the Latest Version2020-12-11T09:54:44+02:00

This video will show you how to update Windows 10 to the latest version:

Windows 10 No Sound: How to Fix Audio Issues2020-12-11T09:54:31+02:00

This video will show you how to fix any audio and issues of having no sound in Windows 10:

How to Delete User Account Windows 10 & Creating Them2020-12-11T09:54:23+02:00

This video will show you how to delete and add user accounts on Windows 10:

High Memory Usage Windows 10 Solution2020-12-11T09:54:09+02:00

This video will show you how to fix High Memory usage in Windows 10:

High CPU Usage Windows 10 Solution2020-12-11T09:54:01+02:00

This video will show you how to solve high CPU usage in Windows 10:

100 Disk Usage Windows 10: Solution for high disk usage2020-12-11T09:53:52+02:00

This video will show you how to fix High Disk usage in Windows 10:

How to Diagnose Graphics Card Problems in Windows 102020-12-11T09:53:38+02:00

This video will show you how to diagnose and fix most graphics card problems in Windows 10:

Webcam Not Working? Try these solutions for Windows 102020-12-11T09:50:21+02:00

This video will show you how to fix your webcam if it’s not working in Windows 10:

Microphone Not Working Windows 10 Solution2020-12-11T09:50:07+02:00

This video will show you how to fix common problems with your microphone:

How to install Outlook 2019 on your PC2020-12-11T09:49:57+02:00

This video will show you how to install Outlook 2019 on your PC:

Backup Outlook Emails & Restore Them in Outlook 20132020-12-11T09:49:42+02:00

This video will show you how to backup and restore all of your emails in Outlook 2013:

How to Recover Data with Recuva in Window 102021-02-19T17:37:28+02:00

This video will show you how to recover lost or deleted data:

How to Speed Up Windows 10 Performance2020-12-11T09:49:26+02:00

This video will show you how to speed up your Windows 10 performance:

How to Setup Outlook on Android Phones2020-12-14T09:54:37+02:00

This video will show you how to setup Outlook on Android.

How to Setup OneDrive on Windows 102020-12-11T09:48:42+02:00

This video will show you how to install and setup OneDrive on your PC:

Microphone Not Working Windows 10 Solution2020-12-11T09:48:14+02:00

This video will show you how to fix common problems with your microphone:

Setup Gmail in Outlook 2016 Windows 10, 8, 72020-12-11T09:48:02+02:00

This video will show you how to setup Gmail in Microsoft Outlook 2016:

How to Permanently Delete Files Using Eraser2020-12-11T09:47:45+02:00

This video will show you how to permanently delete files using Eraser:

Secure WiFi Networks using Avira Homeguard2020-12-11T09:47:35+02:00

This video will show you how to secure your WiFi network using Avira:

How to Reinstall Graphics Drivers & Optimize Your Display2020-12-11T09:47:11+02:00

This video will show you how to reinstall graphics drivers and optimize your display:

Secure Browser & VPN: How to Browse Securely2020-12-11T09:46:53+02:00

This video will show you how to use a secure web browser and VPN:

How to secure your Google Account with 2-Step verification2020-12-11T09:46:36+02:00

This video will show you how to secure your Google Account with 2-step verification:

Need a Free Password Manager? Try Nordpass2020-12-10T18:07:03+02:00

This video will show you how to install and configure Nordpass Free Password Manager:

Wifi Not Working Windows 10 Solution2020-12-10T18:07:02+02:00

This video will show you what to do if the wifi stops working in Windows 10:

How to Install Zoom on your Computer2020-12-10T18:06:59+02:00

This video will show you how to install and setup Zoom in a few easy steps:

How to use Google Drive on Windows 102020-12-10T18:06:56+02:00

This video will show you how to install and setup Google Drive in a few easy steps:

How to Setup Skype on Windows 10, 8, 72020-12-10T18:06:54+02:00

This video will show you how to install and setup Skype and register an account:

How to Setup Dual Monitors in Windows 102020-12-11T10:12:07+02:00

This video will show you how to configure and setup dual monitors in Windows 10:

How to Free Up Disk Space on your Hard Drive in Windows 102020-12-11T10:12:17+02:00

This video will show you how to free up disk space on your drive in Windows 10:

How to Install iTunes on Windows 102020-12-11T10:15:28+02:00

This video will show you how to install and setup iTunes on Windows 10:

How to install VirtualBox on Windows 102020-12-11T10:13:53+02:00

This video will show you how to install and use VirtualBox to run Virtual Machines on Windows 10:

Using System Restore Point Windows 102020-12-11T10:14:01+02:00

This video will show you how to create a system restore point on Windows 10:

How to Map a Network Drive in Windows 102020-12-11T10:17:12+02:00

This video will show you how to map a network drive in Windows 10:

How to Install Dropbox on Windows 102020-12-11T10:17:20+02:00

This video will show you how to install and use Dropbox on Windows 10:

How to Install Avast Antivirus on Windows 102020-12-11T10:23:53+02:00

This video will show you how to install and configure Avast Antivirus on Windows 10:

How to Easily Secure Your Android Phone2020-12-14T09:50:04+02:00

This video will show you how to easily secure your Android device:

How to File Share Over a Network in Windows 102020-12-11T10:23:37+02:00

This video will show you how to share files over a network in Windows 10:

How to Fix a Slow Hard Drive in Windows 102020-12-11T10:23:26+02:00

This video will show you how to fix a slow hard drive for faster transfer speeds:

How to Update DirectX on Windows 102020-12-11T10:23:19+02:00

This video will show you how to update DirectX Components on Windows 10:

How to Make Windows 10 More Secure2020-12-11T10:23:12+02:00

This video will show you how to increase the security of Windows 10:

Outlook Not Opening on Windows 10 Fix2020-12-11T10:23:06+02:00

This video will show you how to fix a problem with Outlook not opening on Windows 10:

Windows Memory Diagnostic Tool – How to check your memory2020-12-11T10:23:00+02:00

This video will show you how to check if your RAM is functioning using the Windows Memory Diagnostic Tool:

Windows Start Menu not opening & How to Fix it2020-12-11T10:22:18+02:00

This video will show you how to fix start menu issues in Windows 10:

We can’t sign into your account Windows 10 Solution2020-11-28T10:21:52+02:00

This video will show you how to fix “We can’t sign into your account” Windows 10 login error:

How to Fix Bluetooth Problems in Windows 102020-11-28T10:19:45+02:00

This video will show you how to fix connectivity and Bluetooth problems in Windows 10:

How to Change Power Plan in Windows 102020-11-28T10:18:02+02:00

This video will show you how to change your power plan or power settings in Windows 10:

How to Fix Keyboard Issues in Windows 102020-11-28T10:15:36+02:00

This video will show you 2 methods of fixing keyboard issues in Windows 10:

How to speed up your Android phone and tweak performance2020-12-14T09:50:04+02:00

This video will show you how to speed up your Android device:

Android Battery Drain: How to Extend Battery Life2020-12-14T09:50:05+02:00

This video will show you how to stop unnecessary battery drain and increase your battery life on Android:

How to Remove a Virus from my Android Device2020-12-14T09:50:05+02:00

This video will show you how to remove malware and viruses on Android:

How to Backup WhatsApp Messages and Restore Them2020-12-14T09:50:06+02:00

This video will show you how to backup and restore WhatsApp messages on Android:

How to Block Calls with Truecaller for Android2020-12-14T09:50:05+02:00

This video will show you how to block spam calls in Android with Truecaller Caller ID.

How do I get started with your support?2020-11-28T09:42:08+02:00

Our support service uses chat and remote access to fix technical issues. It works like this:

  1. Start a chat session using the chat icon on our website
  2. Describe the issue
  3. If we feel confident that we can fix the issue, then we will instruct you to make a payment
  4. We show you how to download our easy to use remote support software, and we start fixing your technical issue
How safe is remote computer support?2020-11-28T09:42:53+02:00

Remote Computer Support can be risky, but it is becoming more commonplace these days. Always make sure of the following:

  • The provider is reputable – Do some research online
  • The software used to access your system is from a reputable provider e.g. TeamViewer
  • The remote access software is uninstalled afterwards e.g. TeamViewer does not install anything
  • Make sure you are in full control of the process e.g. can stop it at any time
What happens if you can’t help me fix my technical issue?2020-11-22T09:12:11+02:00

We are very experienced and can fix most technical issues, but sometimes issues like hardware problems can’t be resolved remotely. In this case we will refund any payments you made for the service. If we can’t fix it, we won’t charge you.

How does our computer support videos work?2020-11-22T09:06:04+02:00

Or computer support videos are a free service to help you fix any technical issues on your computer, laptop, tablet or mobile device. If you still can’t get your issue resolved, then our techies are available to assist at a moments notice.

What is Instant Computer Support?2020-11-22T09:00:43+02:00

With our instant computer support service we help you fix any issues with your computer, laptop, tablet or mobile devices. Our techies are available immediately to assist with everything done using the chat service on our website. We help you install a small program which allows us to see what you see on your screen. You are in control of the process and can stop the session at any time.

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