FAQ2020-11-29T14:04:51+02:00

FAQs

We know that you may have some unanswered questions, so we took the liberty of answering the frequently asked ones.

How to Setup Dual Monitors in Windows 102020-11-29T14:23:27+02:00

This video will show you how to configure and setup dual monitors in Windows 10:

How to Free Up Disk Space on your Hard Drive in Windows 102020-11-29T14:21:09+02:00

This video will show you how to free up disk space on your drive in Windows 10:

How to Install iTunes on Windows 102020-11-29T14:17:45+02:00

This video will show you how to install and setup iTunes on Windows 10:

How to install VirtualBox on Windows 102020-11-29T14:14:14+02:00

This video will show you how to install and use VirtualBox to run Virtual Machines on Windows 10:

Using System Restore Point Windows 102020-11-29T14:11:57+02:00

This video will show you how to create a system restore point on Windows 10:

How to Map a Network Drive in Windows 102020-11-29T14:10:01+02:00

This video will show you how to map a network drive in Windows 10:

How to Install Dropbox on Windows 102020-11-29T14:06:43+02:00

This video will show you how to install and use Dropbox on Windows 10:

How to Install Avast Antivirus on Windows 102020-11-29T14:02:37+02:00

This video will show you how to install and configure Avast Antivirus on Windows 10:

How to Easily Secure Your Android Phone2020-11-29T13:57:39+02:00

This video will show you how to easily secure your Android device:

How to File Share Over a Network in Windows 102020-11-29T13:55:39+02:00

This video will show you how to share files over a network in Windows 10:

How to Fix a Slow Hard Drive in Windows 102020-11-29T13:48:49+02:00

This video will show you how to fix a slow hard drive for faster transfer speeds:

How to Update DirectX on Windows 102020-11-29T13:18:17+02:00

This video will show you how to update DirectX Components on Windows 10:

How to Make Windows 10 More Secure2020-11-29T13:08:56+02:00

This video will show you how to increase the security of Windows 10:

Outlook Not Opening on Windows 10 Fix2020-11-29T13:06:00+02:00

This video will show you how to fix a problem with Outlook not opening on Windows 10:

Windows Memory Diagnostic Tool – How to check your memory2020-11-28T10:26:56+02:00

This video will show you how to check if your RAM is functioning using the Windows Memory Diagnostic Tool:

Windows Start Menu not opening & How to Fix it2020-11-28T10:24:36+02:00

This video will show you how to fix start menu issues in Windows 10:

We can’t sign into your account Windows 10 Solution2020-11-28T10:21:52+02:00

This video will show you how to fix “We can’t sign into your account” Windows 10 login error:

How to Fix Bluetooth Problems in Windows 102020-11-28T10:19:45+02:00

This video will show you how to fix connectivity and Bluetooth problems in Windows 10:

How to Change Power Plan in Windows 102020-11-28T10:18:02+02:00

This video will show you how to change your power plan or power settings in Windows 10:

How to Fix Keyboard Issues in Windows 102020-11-28T10:15:36+02:00

This video will show you 2 methods of fixing keyboard issues in Windows 10:

How to speed up your Android phone and tweak performance2020-11-28T10:09:22+02:00

This video will show you how to speed up your Android device:

Android Battery Drain: How to Extend Battery Life2020-11-28T10:06:59+02:00

This video will show you how to stop unnecessary battery drain and increase your battery life on Android:

How to Remove a Virus from my Android Device2020-11-28T10:04:46+02:00

This video will show you how to remove malware and viruses on Android:

How to Backup WhatsApp Messages and Restore Them2020-11-28T10:01:35+02:00

This video will show you how to backup and restore WhatsApp messages on Android:

How to use Google Pay on your phone to make purchases2020-11-28T09:59:26+02:00

This video will show you how how to use Google Pay:

How to Block Calls with Truecaller for Android2020-11-28T09:47:47+02:00

This video will show you how to block spam calls in Android with Truecaller Caller ID.

How do I get started with your support?2020-11-28T09:42:08+02:00

Our support service uses chat and remote access to fix technical issues. It works like this:

  1. Start a chat session using the chat icon on our website
  2. Describe the issue
  3. If we feel confident that we can fix the issue, then we will instruct you to make a payment
  4. We show you how to download our easy to use remote support software, and we start fixing your technical issue
How safe is remote computer support?2020-11-28T09:42:53+02:00

Remote Computer Support can be risky, but it is becoming more commonplace these days. Always make sure of the following:

  • The provider is reputable – Do some research online
  • The software used to access your system is from a reputable provider e.g. TeamViewer
  • The remote access software is uninstalled afterwards e.g. TeamViewer does not install anything
  • Make sure you are in full control of the process e.g. can stop it at any time
What happens if you can’t help me fix my technical issue?2020-11-22T09:12:11+02:00

We are very experienced and can fix most technical issues, but sometimes issues like hardware problems can’t be resolved remotely. In this case we will refund any payments you made for the service. If we can’t fix it, we won’t charge you.

How does our computer support videos work?2020-11-22T09:06:04+02:00

Or computer support videos are a free service to help you fix any technical issues on your computer, laptop, tablet or mobile device. If you still can’t get your issue resolved, then our techies are available to assist at a moments notice.

What is Instant Computer Support?2020-11-22T09:00:43+02:00

With our instant computer support service we help you fix any issues with your computer, laptop, tablet or mobile devices. Our techies are available immediately to assist with everything done using the chat service on our website. We help you install a small program which allows us to see what you see on your screen. You are in control of the process and can stop the session at any time.

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